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Front Office Coordinator & Internal Sales Specialist

We would like to invite you into our growing team of medical professionals and support personnel at HealPrecisely!

Are you someone who likes a fast-paced yet fun atmosphere with positive energy and a supportive team? Are you tired of the same-old-same-old … and do you want something to believe in with other staff that are NICE to you that you can trust?

Your experience, expertise and personality deserve to be recognized and appreciated for how great you truly are!

Working at HealPrecisely means that you are making a tremendous difference in patients’ lives.

  • We identify medical treatments that are established, FDA-approved, and effective.
  • We identify patient populations that are negatively impacted by chronic medical conditions and systematically underserved.
  • We offer seamless access to proven, effective treatments which can be delivered by our on- and off-site medical teams.
  • Our focus is to pair highly effective medical advances with the most needlessly suffering patient populations.

The hours of operation for our clinic are:

  • 8 AM-5 PM Monday – Friday (These are the hours that most staff is expected to be present and/or working, split between part time and full timers).
  • We break for lunch from 12-1. (There may be additional hours or meetings required for planning and education, but we also believe in having a life, too!)

You are being offered a full time position as a W-2 employee.

BUT – we know that you are much more than that. Your engagement will be special. You are working directly with the executive team to be successful and to create the best organization going forward.

Some of the benefits of full time include:

  • Matching “out-of-pocket” costs for health care benefits at 50% for you. (This includes full health insurance, vision, dental, and life insurance through either United Health Care or Blue Cross Blue Shield.)
  • A $50K policy for Life insurance at 100% so that there is no cost to you.
  • 401k matching up to 6% of half of your salary.

Additionally, we have a great family environment and rewards for excellent performance. Our clinical management team has an open door policy for you to help us improve and make suggestions to create a better workplace and even more precise patient care.

There will be productivity bonuses offered based upon performance and excellence.

Here is an outline of the responsibilities you may be tasked with:

  • Greet and assist patients, visitors, and staff in a friendly and professional manner at the front desk.
  • Manage appointment scheduling, ensuring accuracy and efficiency.
  • Answer and direct incoming calls to the appropriate department or individual.
  • Field calls generated from our physical mail marketing material, providing information and assistance to potential patients.
  • Assist in bringing patients into our service by effectively communicating the benefits of our wound care solutions.
  • Accurately deliver our sales pitch when needed, showcasing the value and effectiveness of our services.
  • Coordinate care services between patients, their families, medical facilities, and insurance providers.
  • Serve as a liaison between different departments within the company, facilitating smooth communication and collaboration.
  • Handle administrative tasks such as filing, data entry, and maintaining office supplies.
  • Uphold confidentiality and sensitivity when handling patient information.
  • Provide support to management and executives as needed.

You shall also POSSESS THE FOLLOWING QUALIFICATIONS:

  • High school diploma or equivalent; additional education or certifications in healthcare administration or related field preferred.
  • Proven experience in a front desk receptionist or customer service role, preferably in a medical or healthcare setting.
  • Strong ability to execute work in a diverse, equitable, and inclusive environment.
  • Strong interpersonal skills with the ability to communicate effectively with diverse individuals, including patients, families, staff, and management.
  • Expert proficiency with Microsoft Office and desktop publishing software; ability to design and edit graphic presentations and materials.
  • Technical proficiency and problem-solving skills related to: IT infrastructure; IT support and troubleshooting; and cloud-based environments (web-based
    applications).
  • Strong verbal and written communication skills.
  • Exceptional organizational skills and impeccable attention to detail.
  • Excellent judgment is essential.
  • A positive attitude and willingness to contribute to a collaborative team environment.
  • Ability to switch gears at a moment’s notice.

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Day shift

Education:

  • High School Diploma

Shift availability:

  • Day Shift (Required)

Work Location: In person

Our Mission at HealPrecisely is to improve the mechanics of wound care with an insistence on excellence, a drive for innovation, and effective communication that instills respect and quality of life for our patients.

Our Vision is to shine a light on medical advancements so that together we can positively change our world. This is our fundamental driver and our “why.”